The below terms of service is applicable to all Users of Good Society, which includes the Member, Non Member (Licensee and Dependent), Management Committee (Chairman, Secretary, Treasurer, Committee members and Society Members), Commercial Shop Owners, Association Management, Township Management, Office Staff associated with the Society Office,Third party service providers, Franchise partners ( Collectively hereafter called as “Stakeholders”). The same is also presented to them for agreement, before their first Login.
If necessary the stakeholder shall write to Good Society customer support team for referring the Terms and condition. Terms and Condition would be updated on a timely basis based on the new feature introduction and for implementing better practice for using the Good Society App.
Good Society App, Portal and Digital Assets are developed for the good hope of implementing a Good Society program and promote the engagement of the Stakeholders reside in housing societies & others.
The stakeholders should understand that their use of our digital asset (Mobile application, Web portal, IOT or any other digital solution) (collectively the “Good Society Digital Asset”), is subject to certain terms and conditions (“Terms of Use” or “Terms”). The Good Society Digital Program and Intellectual Property is owned by GEMERGEN CONSULTANCY PVT. LTD.
Please read the Terms and condition thoroughly before using a Good Society solution.
The Terms and condition and the privacy policy is a legally binding agreement and valid between the stakeholders and us. The digital solution catered to you is the limited and non-perpetual license,non-transferable license and non-exclusive. The service can be disabled in case of stakeholder would like to withdraw from the Good Society program.
This T&C document is an digital file and in line with terms of the Information Technology Act, 2000 (“IT Act”) India, the rules thereunder as applicable, and the provisions pertaining to digital content in various statutes as amended by the IT Act. This digital record is generated by a system and does not require any physical or digital signatures.
Definition
Good Society Program – Digital platform launched for the below mentioned Objective
In order to use the Good Society Digital Asset, Stakeholders needs to complete the registration form and get it verified by the Secretary, Chairman, Treasurer and committee member (Collectively hereby called as “Society Admin”). The society and association creation and management will be done by “Good Society Admin”. Stakeholders need to provide the correct and legal data in the registration form for the further member verification processed by Society Admin.
To adhere to the terms and condition, the stakeholder must attain the minimum age of 18 years and any stakeholders less than 18 years are not recommended to use the Good Society program or should use under the guidance of guardian. The guardian must guide on the terms and condition defined.
The society admin is the representative of association/society or builder, the society/association or builders must provide the no objection letter to the society admin to manage the society users.The Good Society program won’t take any responsibility of the appointing the society admin and any data entry error or any mid conduct of society admin.
The stakeholders must provide precise, reliable, accurate and complete information and update them whenever required in the Good Society digital asset.
The stakeholders can access the Good Society digital asset after completing the registration and by entering the valid password or OTP. The stakeholder should update the correct mobile number with the Good Society digital asset to avoid sending the OTP (one time password) unauthorized person. In case the password is shared intentionally or un-intentionally then Good Society program will be not responsible for any further repercussions and stakeholder will be solely responsible for any loss and consequences.
During the registration process, if the details provided by the stakeholders are not legal and true then Good Society program team shall reserve full rights to suspend/deactivate/ black mark the stakeholders. And stakeholders will be solely responsible for any legal consequence due to incorrect / untruth data entered by the stakeholders.
The stakeholder must enter the correct mobile number and email id to get the SMS, IVR call and all email communication related to Good Society program. If the communication is not delivered due to any third party service issue, then the Good Society program team will not liable and stakeholders cannot reserve any rights to take any legal action. However, the stakeholder can write the issue and grievance to Good Society customer support team for resolving the issue faced by the stakeholder.
The stakeholders/society/ association will be responsible for their staff/security those who appointed directly by stakeholders/society/ association. The Good Society program team will not take any ownership of any misconduct/data entry issue / Fraudulent activity committed by the staff / security / third party company. The Good Society program will only guide the staff on the digital asset and provide a digital solution.
As a part of the terms and condition, the stakeholder acknowledges that all the stakeholders part of association /society are considered as a direct member of the Good Society program and member information will be maintained under Good Society program subject to the privacy policy.
Good Society digital security program helps the Society to strengthen the security system by validating the the routine visitors / are any non-routine visitors entering into the Society. However, Good Society digital security program will be not liable for any visitor onboarding entry process, it is completely monitored and controlled by society/association.
The Good Society program will monitor the performance of the assets constantly, however, the program will not guarantee the consistency or the stability of the digital assets, as the solution is dependant on multiple hardware, network, and services.We do not represent or warrant that the digital solution will be error-free or uninterrupted.
To provide an advanced and affordable solution, the Good Society program had done a tie-up with multiple third-party stakeholders, for example, SMS gateway, IVR gateway. The member personal information will be shared with the third party service providers. The Good Society program will enter necessary NDA agreement with the respective third party service provider, however, if there is any data leakage from the third party service provider will be not owned by the Good Society program. The third party service providers will be liable to stakeholders and mitigate the loss and face any litigation.
We may at any time and for any reason, not limited to the breach of the terms and condition, society / association / stakeholders may be suspended / terminated for participating in the Good Society program.
No notice or communication will be given to the above said stakeholders in case of any illegal activity, fraudulant activity is performed by the stakeholders.
In case of verification delay and rejection stakeholder has to seek the clarification to respective Society Admin. Society Admin holds full authority and responsibility for the Member Approval,Rejection and Deletion. Good Society Admin would be not liable for the any delay or rejection of the member verification.
Personal Information captured will be displayed and available for Stakeholder view, however, the Privacy functionality can be enabled to hide the Personal Information. Also, Personal Information will be displayed to Society Admin, Association Admin irrespective of enabling Privacy Functionality. Good Society Admin would be not responsible for any privacy breach practiced by Society Admin.
Security Good Society Admin takes every precaution to protect users’ information. When users submit sensitive information via the portal, the information is protected both online and off-line. We have enabled SSL encryption so as to ensure that your data remains encrypted during transmission to and from the site. These precautions, though industry standard are nonetheless only as secure as the end-user’s practice. To ensure that unauthorised parties do not get access to information on this Good Society App, we encourage all users make sure that they use the APP in secure network.
In case of verification delay and rejection stakeholder has to seek the clarification to respective Society Admin. Society Admin holds full authority and responsibility for the Member Approval,Rejection and Deletion. Good Society Admin would be not liable for the any delay or rejection of the member verification.
Personal Information captured will be displayed and available for Stakeholder view, however, the Privacy functionality can be enabled to hide the Personal Information. Also, Personal Information will be displayed to Society Admin, Association Admin irrespective of enabling Privacy Functionality. Good Society Admin would be not responsible for any privacy breach practiced by Society Admin.
Personal Information would be not shared with any third party without society / member consent.
Security Good Society Admin takes every precaution to protect users’ information. When users submit sensitive information via the portal, the information is protected both online and off-line. We have enabled SSL encryption so as to ensure that your data remains encrypted during transmission to and from the site. These precautions, though industry standard are nonetheless only as secure as the end-user’s practice. To ensure that unauthorised parties do not get access to information on this Good Society App, we encourage all users make sure that they use the APP in secure network.
The Good Society digtial asset and program structure are exclusively owned by the “Good Society”.The Good Society is propritory owner for this program.All the content on the digital assets, names, logo, trademarks,graphics,images, text, illustraion, artwork, software, designs, are the sole property of the “Good Society”
b. All icons and logos are trademarks of and proprietary to the Good Society. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
In case, if any third party intellectual property is used by us un-intentionally, please write to us at
feedback@gdsociety.org
App shall Trigger various communication initiated by stakeholder via App Notification, SMS
and Email.Communication may have sponsors / co-branding content for managing the infrastructure and enhancement cost of Good Society Program.
App enhancement and down time shall be communicated to stakeholder via App Notification, SMS and Email. Stakeholder cannot take any legal action against Good Society in case of any service delay or default, Application down time or any illegal practice attempted by the Stakeholders.
You are responsible for maintaining the confidentiality of the UserID and password you choose when you create your account, and are fully responsible for all activities that occur under your account. You agree to immediately notify Good Society of any unauthorized use of your password. Good Society will not be liable for any consequence arising from your failure to comply with this Section.
Good Society platform will engage with third party payment gateway partner those who get legal license to operate the payment solution in the Indian Market. The Good Society will facilitate the digital payment for the society members to make the seamless payment Housing Society. The payment collected from the member will be settled to Society Current or Saving Account as per the agreed settlement date with the Payment Gateway Vendor. The Good Society will generate the receipt /acknowledgment and share it with the respective members information. The convenience charges (TDR/MDR/any other service charges) may be applied for each transaction, which will be born by either Society or society members. Society doesn’t have rights/claims on the convenience charges received from the members. The Society doesn’t have any rights to appoint or choose the payment gateway vendor, the vendor scrutiny , selection and integration process will be owned by the Good Society Program.
Post payment and settlement process, the Good Society doesn’t have the rights to refund the paid amount (i.e., Society Bill, TDR, or any other convenience charges). However, the member can write back to the respective society chairman or treasurer to apply for excess funds paid to Society.
The payment collected from the member will be settled to respective Society saving or current and not in any personal account of society members (i.e., chairman, secretary or treasurer)
The break up of bill collected will be shared with the Society in report format.
You understand that all information (such as data files, written text, audio files, images or any other media) which you may have access to as part of, or through your use of Good Society are the sole responsibility of the person from which such content originated. Good Society takes no responsibility for abusive content, and it is the responsibility of the users to regulate such content. Good Society takes no responsibility for any data generated within Good Society Program / Digital asset and published or distributed outside by the user. Good Society reserves the right to suspend its service to users involving in service abuse.
Any change made to the Privacy Policy will notified via Email or any other mode as decided in due course.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the service, use of the Service, or access to the Service.
The stakeholder has to use this platform with genuine content and any infringement of intellectual property of other through the Good Society program will be liable by the respective person. The stakeholders should not share any un-authorized contents which hurt the sentiment of community, religion, group of people , country or gender. In case of any nusance created then the respective person should be liable for the repercussions and legal litigation. In case of any fraudulent activity involved by Good Society partner (affiliated – not an employee) and Society Admin / Stakeholders and the issue got identified then the respective person will be terminated from the program and any loss occurs due to this illegal activity will be not liable by Good Society. Program discontinuation.
The society / association can discontinue from the program whenever they decides but the enrollment fees will be not refunded. The data of the terminated account will be not maintained by Good Society digital asset. The terminated accounts record will be purged after 15 days from when the society / association are discontinued from the program.
The Good Society Program does not warrant that the digital solution are free of viruses, malware, or other harmful components. However Good Society take necessary measure to the mitigate the risk. The Good Society program shall not be liable in case of any technology constraint or down time. The Good Society program shall not be liable in case of any theft, security breach, or any other unusual or illegal activity that occurs in the premises of the society / association / in any other property. All warranties including without limitation, the implied warranties of merchantability, fitness for a particular purpose, for the title and non-infringement are disclaimed and excluded. Our affiliates / partners , respective investors, directors, employees, agents, suppliers, and Good Society program shall not be liable, at any time for any, direct, indirect, punitive, incidental, special, consequential, damages arising out of or in any way connected with the use of the Platforms, whether based in contract, tort, strict liability, or other theory.
Nothing on the Platform constitutes, or is meant to constitute, advice of any kind.
SUBJECT TO APPLICABLE LAWS, IN NO EVENT WILL THE GOOD SOCIETY OR ITS EMPLOYEES’, OR ITS AGENTS’, PARTNERS, AND CONTRACTORS’, AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE AFORESAID SERVICES SHALL EXCEED THE PAYMENTS ACTUALLY RECEIVED AND RETAINED BY THE GOOD SOCIETY FROM YOU, FOR ANY AND ALL CAUSES OF ACTION BROUGHT BY YOU OR YOUR AGENTS.
Additional Terms
This Agreement and any rights and licenses granted hereunder, may not be transferred or assigned by stake holders, but may be assigned by the Good Society without restriction. This Agreement together with the Privacy Policy and any other policies/legal notices published by the Good Society on the digital assets or elsewhere in or around your society / association or any other property within your complex, shall constitute the entire agreement between You and the Good Society concerning the Platform, the Good Society services, and governs Your use of the Good Society digital assets, superseding any prior agreements between You and the Good Society with respect to the digital assets. The failure of the Good Society to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the Parties nevertheless agree that the court should endeavour to
give effect to the Parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect. These Terms are governed by the laws of India. Any matters arising under these terms shall be subject to the exclusive jurisdiction of courts located in Mumbai. Grievance Officer In case of any grievance arising from the use of the Platforms, please contact the Grievance Officer, the details of which are set forth below-
Grievance Officer: Name: Bharathi R
Contact: feedback@gdsociety.org
Support SLA
All support queries are to be lodged @ feedback@gdsociety.org and same shall reviewed and reverted by the Good Society Admin on regular basis. For the purpose of these Terms of Use, wherever the context so requires “You” or “stakeholders” shall mean any natural or legal person or any entity who has agreed to become a registered User on the Good Society Digital platform by providing registration data while registering on the digital asset. The term “We”, “Us”, “Our”, “Good Society”, “Good Society Program” shall mean Good Society (The Good Society Program / Digital Asset are owned and operated by the Proprietor – Bharathi R).
Privacy Policy
This Privacy Policy has been drafted by Us in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. This Privacy Policy is subject to the Terms of Use and constitute a valid and legally binding agreement between stakeholder (You) and Good Society. The Platform and any services thereon are being provided to You as a service on a revocable, limited, non-exclusive, and non-transferable license. This Privacy Policy is a part of and subject to Our Terms and Conditions of Use at https://gdsociety.org/policies As a part of Good Society Program, we will collect your personal information and stored in our database for further servicing , Good Society program will maintain the privacy policy to protect the privacy of the Good Society member (those who enrolled in the program). In case of any upgradation on the privacy policy, the Good Society will communicate the customer via various mode like email and SMS. The stakeholder should read and understand the privacy policy to continue use of the Good Society Program.
If You do not agree with this Policy or our Terms of use, please do cancel yourself from the Good Society program.
As a part of the Good Society digital security program the following information will be collected from program member and store it as digital record
In case the society admin / security not captured the guest information in the app then we wont be able to store the visitor log and Good Society program will not be liable for not tracking the visitors. Data entry by the society staff / admin or security is the primary activity to maintain the visitor log.
Good Society Digital security program will be not liable in case of any data entry error or correctness of the data captured. Good Society merely provides the digital platform to capture the visitor management , however we cannot enforce and take the responsibility for the society staff / admin / security to capture the data entry.
Good Society Digital security program data will be stored for the future reference, however the data will be not made available to the Society openly due to the personal privacy of the member. In case of any instance, the Society should raise request for the data report from the Good Society in case of investigating on any incidents.
The society admin with the approval of the society committee, they can call for the visitor log.
The Good Society program share the data and document the request id.
On Our Website, We use data collection devices such as “cookies” on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist Us in providing Our services. We offer certain features that are only available through the use of a “cookie”. You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Platforms. Additionally, You may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
You also understand that this service is an extension of the services offered by the Association Societies (being our program member) of the Premises, whether registered or unregistered, and accordingly, the member data mentioned above, will also be shared with them, as a part our Services, we share the Information with them for recording and security purposes, however, we take no guarantee of the way the information shall or will be used by them.
We may periodically send promotional e-mails or messages on the digital asset about special offers related to the Good Society Program (e.g. information about enhancements / new features of the App/Platform) From time to time, We may use the information to customize the Website or App.
You agree that We may use the collected information to:
We may use the information provided by You to resolve disputes that may arise with the use of Our Services, help promote a safe service to all the Users of the Platforms, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity and to enforce Our terms and conditions.
Sharing of Information
We have to disclose your Information, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose this information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy.
Your Information will be shared with another business entity should We (or our assets) plan to merge with, or be acquired by another business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, the new business entity will follow this Privacy Policy.
We do not disclose information provided by You to advertisers in any form that discloses Your personal information
Information Safety
We manage your information over the secure cloud service provider, which offers the standard security solution, also the server is protected with firewalls and data encryption using SSL.
Good Society does not provide full guarantee that data transmission over the internet will be completely secure and transmission ownership will be taken by the member.
All information is saved and stored on servers, which are secured with passwords and pins to ensure no unauthorised person has access to it. Once Your information is in our possession, we adhere to strict security guidelines, and to the best extent possible protecting it against unauthorized access.
We store your information over secure cloud service providers who offer security standards competitive with the industry norms. We also protect our servers with firewalls and data encryption using SSL, and information access authorization controls. We use reasonable safeguards to preserve the integrity and security of Your information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment. To achieve the same, We use reasonable security practices and procedures as mandated under applicable laws for the protection of Your information. Information You provide to Us may be stored on Our secure servers located within or outside India.
However, You understand and accept that there is no guarantee that data transmission over the Internet will be completely secure and that any information that You transmit to Us is at Your own risk. We assume no liability for any disclosure of information due to errors in transmission issues, unauthorized third-party access to our Platform and data bases or other acts of third parties or acts or omissions beyond Our reasonable control and You shall not be entitled to hold the Company responsible for any breach of security except in case of wilful negligence on the part of the Company.
For the purpose of these Terms of Use, wherever the context so requires “You” or “stakeholders” shall mean any natural or legal person or any entity who has agreed to become a registered User on the Good Society Digital platform by providing registration data while registering on the digital asset. The term “We”, “Us”, “Our”, “Good Society”, “Good Society Program” shall mean Good Society (The Good Society Program / Digital Asset are owned and operated by the GEMERGEN CONSULTANCY PVT. LTD. – Director : Bharathi R).